Terms of Service of Imperium Academy1. General Provisions1.1. The following terms constitute a public offer (proposal) to any adult individual (18+) (Customer) according to Article 641 of the Civil Code of Ukraine from Imperium Academy (Provider) to enter into a Service Agreement under the conditions established by the Provider. The Provider is an individual entrepreneur, Iryna Volodymyrivna Dzhema, who is registered and operates in accordance with the legislation of Ukraine.
1.1.1. Individual entrepreneurs and/or legal entities wishing to order the relevant Services (as defined below) may additionally contact the Provider to conclude the appropriate agreement.
1.2. This offer is considered a written, including electronic, transaction (agreement) under the terms of accession (to which the Customer adheres) from the moment of Acceptance (agreement, i.e., performing actions specified in clause 1.3) by the Customer of the terms of this offer.
1.3. Any of the following actions constitute the Customer's acceptance of the Provider’s offer and conclusion of this Service Agreement:
a) Entering a one-time identifier via a unique hyperlink sent to the Customer's provided email, thereby completing registration in the Provider’s information and communication system on the Website
www.academyimperium.com (hereinafter – “Website”); b) Written (including electronic) notification from the Customer of acceptance of the terms of this Agreement.
1.4. A Personal Account is the Customer’s personal account in the Provider’s system (
www.academyimperium.com), containing authentication details where information about ordered and received Services, schedule, program, address, cost, and dates of possible future Services is stored after registration. The Personal Account is password-protected, and all actions performed within it create legal rights and obligations for the Parties.
1.4.1. The Customer is the person whose email is specified in their Personal Account, even if payment is made by another legal or individual entity. To avoid misunderstandings, the Customer’s email is indicated in the issued invoice.
1.4.2. The Customer’s email specified in the Personal Account may be changed exclusively at the discretion of the Provider, but no more than twice per Customer. The Provider informs the Customer of the possibility of changing the email within 10 business days.
1.5. Each Party guarantees the other that they have the necessary legal capacity and all rights and powers required to enter into and fulfill this Agreement.
1.5.1. By accepting this Agreement, the Customer confirms they are at least 18 years old. A minor (under 18) may enter into this Agreement only with the written permission of parents, adoptive parents, guardians, or other legal representatives provided to the Provider for each specific Service chosen by the minor. Such permission must clearly state that the selected Service will positively impact the minor’s spiritual, mental, and moral development, considering all aspects of the Service as specified in clause 1.5.4 below.
1.5.1.1. If a person under 18 is recognized by a court as having full civil capacity, they must provide the court decision to the Provider to enter into the Agreement.
1.5.2. If Services are acquired or actions specified in clause 1.3 are performed contrary to Ukrainian legislation or this Agreement, the Provider may file a claim against the Customer or, in cases where such actions are performed by a minor, against their parents, adoptive parents, guardians, or other legal representatives in accordance with Ukrainian law.
1.5.3. The Customer agrees to observe ethical and moral norms of conduct when receiving Services.
1.5.4. The Customer acknowledges and agrees that the content of the Services may contain information intended for adults (18+), including research on negative aspects of human psychology, including violence and explicit language, as well as unique authorial presentation styles, which may cause discomfort or aversion.
1.6. By entering into this Agreement, the Customer fully and unconditionally accepts all provisions of this Agreement, the prices for Services, and all annexes that form integral parts of the Agreement.
2. Subject of the Agreement2.1. The subject of this Agreement is the provision of services by the Provider, the list of which is available on the Website
www.academyimperium.com, namely: the organization and conduct of educational courses, including online (remote) courses; access to video recordings of courses. Each such course, as well as access to video recordings, constitutes a separate service (hereinafter referred to individually as "Services").
2.1.1. For convenience, Services may be grouped into service packages, such as "course," "module," "year of study," which conditionally combine a certain variable number of lessons by thematic similarity, location, authorship, etc.
2.1.2. Unless otherwise stated on the Website, Services grouped into packages (course, module, year of study) are provided separately and are considered independent.
2.2. The current conditions, schedule, program, address, cost, and dates of the Services are published on the Website and/or sent to the Customer's email and/or Telegram account.
2.3. The Provider reserves the right to modify the schedule, program, address, cost, and dates of the Services with prior notice (at least one day in advance). The Customer is considered duly notified if such notice is published and/or sent to their email and/or Telegram account.
2.3.1. The Provider strives to ensure access to video recordings and materials for the Customer within one year from the date of service provision. If access ceases earlier than 14 days from the provision of access, the Provider refunds the amount paid for that Service in accordance with clauses 5.7.1, 5.7.2, and taking into account clause 5.8.
2.4. Announcements and descriptions of events serve solely as approximate (indicative) information for the Customer and do not represent the structure and precise plan of the author’s topic presentation.
Terms of Service of Imperium Academy3. Service Provision Procedure3.1. The Provider has the right to involve third parties, including speakers, authors, and support staff (video directors, sound operators, photographers, assistants, etc.) in service provision.
3.2. Individuals directly providing Services are published on the Website.
3.3. Services are provided according to an individual (authorial) methodology.
3.3.1. The individual (authorial) methodology is a set of techniques, methods, and tools developed by the author based on their experience and knowledge necessary to present the topic of the lesson (event). It reflects the author's individual style and takes into account the specifics of the educational material, audience, and learning conditions. It may also include a unique way of delivering content to the Customer. However, such methodology may not meet the expectations of attendees, as it is based on the author's personal vision.
3.4. The moment of Service provision is the day (date) the Service is provided.
4. Service Ordering Procedure 4.1. The Customer independently selects a Service on the corresponding page of the Website
www.academyimperium.com and makes payment using the method offered on the Website. The Customer may also agree with the Provider on an alternative payment method.
4.2. The Customer is prohibited from transferring access to online materials received after payment to any third parties. If such actions are detected, the Provider has the right to unilaterally terminate this Agreement, resulting in the deletion of the Customer's account and the immediate cessation of service provision without refund.
4.3. The Provider’s service delivery timeframes: (a) for online events (lessons, modules, courses, seminars, etc.) – on the day of each scheduled event, as indicated on the Website, considering possible schedule changes as stated in clause 2.3; (b) for access to video recordings or other materials – within three (3) business days from the date of payment; (c) for other Services – within four (4) business days unless otherwise specified in the Service description. If payment is made on a weekend or holiday, processing begins on the next business day.
5. Service Costs and Payment Procedure 5.1. The cost of Services under this Agreement is determined based on the price of each specific Service, which is published on the Website and/or in the Customer’s Personal Account and/or sent to the Customer’s email or Telegram account.
5.1.1. The contract price may equal the cost of a single Service or the total amount of all Services ordered and paid for by the Customer (e.g., prepayment for multiple lessons, an entire course, or a module).
5.2. Payment for Services is made by the Customer via cashless payment to the Provider’s current account.
5.3. Customers residing outside Ukraine, foreign nationals, or stateless persons pay for Services in foreign currency according to the Service price specified on the Website. 5.4. Services are provided only upon full (100%) payment credited to the Provider’s bank account no later than the deadlines specified in invoices sent to the Customer’s email, Telegram account, or Personal Account. Payment is considered made once funds are credited to the Provider’s bank account.
5.5. The Customer is solely responsible for the accuracy of payments made.
5.6. The payment of a properly issued invoice/receipt/factura serves as the basis for recording the transaction in the accounting records without issuing an act of service provision.
5.6.1. An act of completed work is provided to the Customer only upon request.
5.7. Refunds for paid but unprovided Services are made upon the Customer's individual request to the Provider. Unprovided Services refer to online event access that has not yet been granted according to the published schedule. Refunds are not issued for provided Services that the Customer did not attend for reasons beyond the Provider’s control. Instead, the Customer receives a video recording or other materials related to the Service.
5.7.1. Refunds for Services that did not meet the Customer’s expectations are possible upon an individual request submitted no later than the 5th day after payment or the start of training if enrollment was pre-arranged. Beyond this period, refunds are not issued.
5.7.2. Refunds for paid but unprovided Services are processed using the original payment method or an alternative agreed with the Customer. Refund transactions via international bank transfer (SWIFT) may be subject to a service fee or bank/payment system commission, deducted from the refund amount.
5.7.3. The refund process is completed once funds are debited from the Provider’s bank account. The Provider is not responsible for delays or losses caused by internet providers, telecommunication operators, banking institutions, or payment systems (Visa/MasterCard) that prevent timely processing of transaction data.
5.8. Payment for Services and refunds are processed in Ukrainian national currency (hryvnia). For foreign currency payments, the exchange rate of the National Bank of Ukraine on the day of payment applies.
6. Confidentiality 6.1. All communication, correspondence, and exchanges of information between the Customer and the Provider are considered confidential and may only be disclosed with the mutual consent of both parties.
7. Intellectual Property Rights 7.1. All information and materials of Imperium Academy are the intellectual and creative property of their respective authors, with intellectual property rights belonging to the corresponding rights holders. Any use of received information, including distribution, copying, reproduction, or sharing with third parties, is strictly prohibited without the written consent of the Provider or the authorized rights holder.
7.2. This Agreement or any order or payment for Services does not constitute an agreement for the transfer of intellectual property rights beyond the scope of service provision.
7.3. The Customer agrees to use training and methodological materials exclusively for personal purposes and not to share them with third parties.
7.4. Any video or audio recordings of seminars, courses, or other events of Imperium Academy, whether educational or otherwise, are considered Academy materials. The Customer receives access to such materials through their Personal Account or other means specified by the Provider. The acquisition of electronic copies, either through direct transfer or by creating copies (reproductions), is not part of the provided Services.
8. Duration of the Agreement 8.1. This Agreement comes into force as specified in clause 1.3.
8.2. This Agreement is concluded for an indefinite period and remains in effect until its termination at the initiative of the Customer through written notification to the Provider or at the Provider's discretion as outlined below.
8.3. The Provider has the right to terminate this Agreement if the Customer violates any of its terms, including but not limited to clauses 1.5.1, 4.2, or 7.1-7.4. In case of termination due to Customer violation, reactivation of the Agreement or renewal of service provision is subject to reimbursement for damages incurred by the Provider.
9. Liability and Dispute Resolution 9.1. If a dispute cannot be resolved through negotiations, it shall be settled in accordance with the applicable laws of Ukraine.
9.2. The Provider does not guarantee nor is responsible for the Customer's practical application of acquired knowledge and skills—the proper application of acquired knowledge and skills is solely the Customer’s responsibility.
10. Force Majeure 10.1. The parties are relieved of responsibility for failure or improper fulfillment of obligations under this Agreement if such failure results from force majeure circumstances (acts of God).
10.2. Force majeure circumstances include but are not limited to natural disasters, biological (COVID-19), technological, and anthropogenic catastrophes, war, military actions, terrorism, riots, strikes, boycotts, legal or illegal prohibitions by government or local authorities, or any other circumstances that make the execution of this Agreement impossible or temporarily hinder its fulfillment.
10.3. If force majeure circumstances persist for more than three (3) consecutive months, either party has the right to terminate the Agreement without liability for potential losses.
11. Final Provisions 11.1. By accepting this Offer/Agreement, the Customer consents to the processing of their personal data to confirm their authority to enter into, modify, and terminate this Agreement, and for the realization of administrative, legal, tax, and accounting relations in accordance with Ukrainian law and the General Data Protection Regulation (GDPR) (EU Regulation 2016/679). The data collection, storage, and processing policy of Imperium Academy can be reviewed at
www.academyimperium.com/privacy. Accepting this Agreement is conditional on full acceptance of these data policies.
11.2. The Customer agrees to photo and/or video recording by the Provider during service provision, including in online conferences or training sessions, without restrictions.
11.3. The Customer agrees to receive service-related materials or promotional messages via email or other communication channels, with the option to unsubscribe at any time.
11.4. The Provider may create chat groups in messengers or social networks for Customer interaction. Participation is voluntary, and such groups are not part of the Services. The Provider has the right to remove users from chat groups at its discretion.
12. Amendments 12.1. The Provider reserves the right to modify this Offer/Agreement at any time unilaterally. Any changes will be published on the Website and/or sent to the Customer's email. Customers are considered informed upon publication of amendments.
12.2. Changes take effect immediately upon publication unless stated otherwise.
12.3. Declaring any provision of this Agreement invalid does not invalidate the Agreement as a whole.
